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Frequently Asked Questions
The West Bay resort provides free parking either next to or near the accommodation in a car parking area on site
Yes we cater for disabled guests please enquire before booking so as to secure suitable accommodation
There are self service laundry facilities on site
If you or a member of your party test positive for Covid-19 and your holiday departure date is within your isolation period you will be entitled to a full refund in receipt of satisfactory evidence. Please note this must be on result of a positive PCR test and you will need to cancel you booking before the holiday start date.
Officially we are a no pets site, however, there are cottages on site that allow pets so you may see some people walking their dogs, likewise, registered assistance dogs are allowed even if it is advertised as a no pet cottage
We supply all bed linen & towels. We do recommend bringing your own towels if you wish to visit the beach.
Please see our Cancellation Policy.
We do provide early check in on selective properties, please ask prior to booking.
Yes, we have an app which is available on the playstore for Android or the Apple store for IOS. Please search westbayiow